About New Relic
New Relic is a unified observability platform that helps software teams monitor, troubleshoot, and optimize the performance of applications and infrastructure. It serves engineering, DevOps, and SRE teams across cloud and on-prem environments to maintain uptime and speed software delivery, with usage-based pricing and no overages.
Key Features
When teams need end-to-end visibility, they monitor transactions, logs, and infrastructure metrics in one place to detect and fix outages quickly:
Transaction 360
Resolve issues 5x faster by correlating traces, metrics, and events around each transaction.
Logs
Centralized log management with fast search and cross-service correlation.
APM
End-to-end performance monitoring with distributed traces and key metrics.
Cloud Monitoring
Real-time visibility into cloud resources with alerts and quick issue detection across AWS, Azure, and Google Cloud.
Summary
Best for engineering, DevOps, and SRE teams needing full-stack visibility to detect, diagnose, and resolve outages quickly.
Pricing
View pricingFree
$0 / monthly
- 100 GB data ingest
- Automatic logs obfuscation
- Unlimited basic users
- One free full platform user
- Access to 50+ capabilities
- Data retention
Standard
$10/first user, $99/additional user (maximum of 5) / monthly
- Limited to 5 full platform users
- Ticketed support availability
- 2 business days support response SLA
- SAML single sign-on
Pro
$349/user (annual commitments), $418.80/user (monthly pay as you go) / monthly
- Unlimited full platform users
- Commitment options
- 2-hour critical initial support response SLA
- Data Plus eligibility
- Optional: Full consumption pricing with no user licenses
Enterprise
Contact Sales / monthly
- Everything in Pro plus:
- FedRAMP Moderate and HIPAA eligibility with Data Plus
- Priority ticket routing
- 1-hour critical initial support response SLA
- Optional: Full consumption pricing with no user licenses
