HelloStack
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The AI SRE observability stack

Starting price
$1per 100 Playwright minutes
Pricing
Free plan

About BetterStack

BetterStack is an AI-native platform for on-call and incident response that bundles monitoring, tracing, log management, and status pages. It serves SRE teams, DevOps professionals, and engineering organizations aiming to see inside stacks, debug issues, and resolve incidents.

BetterStack screenshot

Key Features

In practice, teams rely on BetterStack to correlate signals from logs, traces, and metrics, manage on-call workflows, and surface status updates for stakeholders:

OpenTelemetry-native tracing

Integrates traces across services to provide end-to-end visibility and easier root-cause analysis.

Log management

Ingests and indexes logs alongside traces and metrics, enabling fast search and cross-reference.

Smart incident merging

Collapses multiple concurrent alerts into a single incident, so you can acknowledge once and reduce noise.

Resolve incidents in Slack/Teams

Acknowledge and resolve incidents directly from Slack or Teams, minimizing context switching.

Summary

Best for SRE teams, DevOps professionals, and engineering organizations needing AI-assisted on-call and cross-signal visibility.

Plans and prices as listed on betterstack.com as of Sep 24, 2026.

Free for Personal Projects

$0 / per month

  • 10 monitors & heartbeats, 1 status page
  • Slack & e-mail alerts
  • 100,000 exceptions per month
  • 5,000 session replays
  • 3 GB logs retained for 3 days
  • 3 GB traces retained for 3 days
  • 30 GB metrics
  • 3 GB web events retained for 3 days

Responder

$0 / per member per month

  • Unlimited team members
  • Free access to Telemetry

Transaction Monitoring (Playwright)

$1 / per 100 Playwright minutes

  • Interactive Snapshots
  • Multi-step incident verification

Basic AI SRE

$5 / per million tokens

  • Agentic root cause analysis
  • Create dashboards with AI
  • Connect Datadog & Grafana
  • Create GitHub pull requests
  • Import Grafana dashboards
  • Connect Notion & Linear
  • Robust MCP server
  • Import Datadog dashboards
  • Connect Sentry

Reporting & Analytics

$5 / per member per month

  • Track team KPIs
  • Analyze incident metrics

Security - Single Sign-On with Azure

$5 / per user per month

  • Secure access with SSO

Security - Single Sign-On with Okta

$5 / per user per month

  • Secure access with SSO

Slack & Teams Incident Management

$9 / per responder license per month

  • Basic single-channel integration
  • Channel-based & Thread-based workflows
  • /incident command
  • AI post-mortems
  • Manage on-call schedules
  • Channel per incident
  • Shareable dashboards
  • Assemble the team, assign ownership
  • Private channel per incident
  • Reporting & analytics
  • Advanced incident workflows
  • Thread per incident
  • Track MTTA, MTTR and more
  • Quick status page updates
  • Automated user synchronization

Status Pages - Additional Public Page

$15 / per month

  • Branded status.yourdomain.com
  • Monitoring and incident management fully-integrated

Status Pages - Custom CSS & JavaScript

$15 / per page per month

  • Custom CSS & JavaScript

Heartbeats (Cron job monitoring)

$20 / per month for additional 10 heartbeats

  • Unlimited phone call alerts
  • AI post mortem analysis

Uptime Monitoring

$25 / per month for additional 50 monitors

  • Unlimited phone call alerts
  • Multi-location & Geo-specific checks
  • Push notifications
  • HTTP(s) keyword checks
  • AI post-mortem analysis

Standard Responder

$34 / per license per month

  • Includes a single responder with unlimited phone call alerts
  • Access to Uptime with incident management, on-call, monitoring and status pages with unlimited phone call and SMS alerts

Status Pages - Password Authentication

$50 / per page per month

  • Secure access for status pages

Audit Logs - Discounted rate

$208 / per month

  • Maintain logs for compliance

Status Pages - White-labeling

$250 / per page per month

  • Remove Powered by Better Stack footer

Status Pages - IP Allowlisting

$250 / per page per month

  • Allowlisting for IP addresses

Status Pages - Single Sign-On

$250 / per page per month

  • Secure access with SSO

Audit Logs

$250 / per month

  • Maintain logs for compliance

Custom Data Region (Enterprise)

Quote / as needed

  • Custom data location support

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