About Pendo
Pendo is the only Software Experience Management (SXM) platform that helps you analyze and improve how customers and employees use software—across web, mobile, SaaS, AI, and agentic experiences. It serves software teams and enterprises aiming to increase adoption and accelerate time to value.
Key Features
Its core capabilities include robust analytics, usage insights, and cross-channel delivery:
Usage Analytics
Analyze how customers and employees use software across web, mobile, SaaS, AI, and agentic experiences to identify adoption gaps.
Experience Optimization
Leverage insights to enhance software experiences and shorten time-to-value.
Cross-Channel Visibility
Unify usage data from web, mobile, SaaS, AI, and agentic experiences into cohesive dashboards.
Impact Measurement
Quantify adoption improvements and time-to-value with standardized dashboards and reports.
Summary
For product, experience, and customer success teams, the platform provides a unified view of how software is used, enabling data-driven decisions to improve adoption and value across multiple channels without relying on disparate tools.
Pricing
View pricingBase
Custom pricing / monthly/annual
- Custom monthly active users
- Product analytics
- In-app guides
- One integration
Core
Custom pricing / monthly/annual
- Everything in Base
- Session replays
Ultimate
Custom pricing / monthly/annual
- Everything in Core
- Net promoter score (NPS)
- Product discovery
- Journey orchestration
- Data synchronization
