- Starting price
- Free
- Pricing
- Free plan
- Website
- www.pendo.io
About Pendo
Pendo is a Software Experience Management (SXM) platform that helps software teams analyze and improve how customers and employees use software across web, mobile, SaaS, AI, and agentic experiences. It serves software, product, and enterprise teams aiming to increase adoption and accelerate time to value.
Key Features
Product, experience, and CS teams rely on its analytics and cross-channel data to drive decisions in real time:
Usage Analytics
Analyze how customers and employees use software across web, mobile, SaaS, AI, and agentic experiences to identify adoption gaps.
Experience Optimization
Turn insights into changes that improve software experiences and shorten time-to-value.
Cross-Channel Visibility
Unify usage data from web, mobile, SaaS, AI, and agentic experiences into cohesive dashboards.
Impact Measurement
Quantify adoption improvements and time-to-value with standardized dashboards and reports.
Summary
Best for product, experience, and customer-success teams looking to improve adoption and value across multiple channels.
Pricing
View pricingPlans and prices as listed on pendo.io as of Sep 24, 2026.
Novus
Free (no credit card required) / Beta
- Continuous product monitoring
- Proactive recommendations in Slack
- AI-generated PRs to keep instrumentation current
- Auto-instrumentation via GitHub
Base
Custom pricing / Monthly
- Product Analytics
- In-app Guides
Core
Custom pricing / Monthly
- Product Analytics
- In-app Guides
- Session Replay
Ultimate
Custom pricing / Monthly
- Product Analytics
- In-app Guides
- Session Replay
- Sentiment (NPS, PMF, CSAT surveys)
- Orchestrate
- Listen
- Data Sync
