- Starting price
- $79/mo
- Pricing
- Free plan
- Website
- canny.io
About Canny
Canny is a customer feedback management tool built for product teams to collect, organize, and prioritize feature requests from multiple sources. It centralizes feedback to inform product decisions and align roadmaps with customer needs.
Key Features
In practice, teams need a clear signal from customers across conversations and tools, and Canny surfaces that signal to guide roadmaps and prioritization:
Collect feedback
Gather, organize, and centralize input from conversations and integrations, including Gong, Intercom, Slack, and customer portals.
Analyze feedback
Link customer data to feedback, identify who wants which features, and surface trends that matter for prioritization.
Prioritize feature requests
Create customizable scoring formulas (e.g., impact vs. effort) and sync with CRM data to reflect revenue considerations and development priorities.
Build roadmaps
Produce public or private roadmaps and connect to Jira, Asana, and ClickUp for implementation tracking.
Summary
Best for product teams, sales teams, and customer success organizations looking to align roadmaps with customer demand and revenue impact.
Pricing
View pricingPlans and prices as listed on canny.io as of Sep 24, 2026.
Free
$0 / month
- 25 tracked users
- Automatic feedback capture
- Unlimited feedback
Pro
$79 / month
- 100+ tracked users
- PM integrations
- Advanced privacy
Business
Custom / yearly
- 5,000+ tracked users
- SSO integrations
- CRM integrations
