About Dovetailapp
Dovetailapp is a user research platform for teams that stores, analyzes, and collaborates on user research in one place. It helps product, design, and research teams reveal insights from customer feedback to inform product decisions.
Key Features
Its AI-powered workflow surfaces patterns from customer feedback as teams work on roadmaps and experiments. The following features capture how it supports researchers, product managers, and designers:
AI-driven insights engine
Automatically consolidates customer conversations, documents, and surveys into patterns that inform product decisions.
Agentic chat
Provides real-time access to intelligence, letting teams ask questions and pull relevant findings for ongoing initiatives.
Unified feedback hub
Brings all customer feedback—interviews, surveys, usability tests, and chats—into one searchable workspace for analysis and collaboration.
Continuous intelligence workflow
Maintains an ongoing stream of insights as new feedback arrives, supporting iterative product improvements.
Summary
Best for product, design, and research teams needing a single source of customer feedback to guide roadmaps.
Pricing
View pricingFree
$0 / user/month
- One channel to track and analyze feedback
- One project to organize, analyze, and share insights
- AI-powered summaries from a single project
Professional
$15 / per user/month, billed yearly
- Unlimited channels
- Unlimited projects
- Advanced analysis features like charts and filters
- AI summaries across projects
Enterprise
Custom / Contact sales
- Unlimited free viewers
- Advanced AI features including custom vocabulary and translation
- Secure with redaction, compliance, access control
- Priority support and dedicated customer success
