- Starting price
- $7per user / month
- Website
- spike.sh
About Spike
Spike is a proactive incident response platform for engineering and operations teams. It detects incidents and notifies the right people across phone calls, SMS, Slack, Teams, and more, coordinating on-call shifts and status pages to shorten response times.
Key Features
In practice, incident workflows demand fast routing, clear ownership, and rapid collaboration:
Multi-Channel Alerts
Real-time incident notifications across phone calls, SMS, Slack, Teams, and more, supported by 80+ integrations to reach the right responders quickly.
Auto-Escalation & One-Click Actions
Automated escalation and in-alert actions that help responders acknowledge, triage, or resolve incidents fast.
On-Call Scheduling & Transparency
Flexible rotations with calendar sync, overrides, and clear visibility to prevent conflicts.
ChatOps for Incident Response
Respond to alerts directly from Slack or Teams, with trigger, acknowledge, resolve, or comment actions, delivered in under a second.
Summary
Best for engineering and SRE teams, on-call operations, and incident-response teams coordinating across tools.
Pricing
View pricingPlans and prices as listed on spike.sh as of Sep 22, 2026.
Standard
$7 / per user / month
- 100 Total alerts on Phone, SMS
- WhatsApp and Telegram alerts
- ChatOps with Slack, Discord
- On-Call Scheduling
- Live Call Routing (limited)
- Status Page
Business
$14 / per user / month
- Unlimited Alerts on Phone, SMS
- Multiple Teams (workspace)
- Live Call Routing (Unlimited)
- Trigger external scripts
- Incident Context
- JIRA, ClickUp, Linear integration
- War rooms (video conferencing)
Enterprise
Contact Sales / N/A
- SSO
- Dedicated support channel
- Live call routing managed by us
- Tailored insights on your incidents
- Passive requests with priority access
