About Testimonial
Testimonial is an all-in-one platform for collecting and showcasing customer feedback. It serves growth-minded teams—marketing, sales, and customer success—who want to turn testimonials, case studies, NPS, and brand mentions into social proof and revenue.
Key Features
In practice, teams use Testimonial to capture feedback, surface proof across channels, and manage ongoing conversations with customers:
Testimonials
Capture text and video testimonials, publish them on a Wall of Love, and reuse assets across marketing channels.
NPS & automated invites
Run Net Promoter Score surveys and automatically invite promoters to contribute testimonials; automated timing helps scale feedback.
Case studies & async interviews
Build case studies and gather customer stories through asynchronous interviews, avoiding live scheduling.
Brand monitor & inbox
Track live brand mentions, respond from a centralized inbox, and surface social proof in real time.
Summary
Best for marketing, sales, and customer success teams running testimonial programs and brand-building campaigns.
