About New Relic
New Relic is an AI-powered observability platform that serves developers, SREs, and IT operations teams to monitor modern, cloud-native applications. It ties performance signals to customer experience and business outcomes to prevent outages and manage costs.
Key Features
When you’re triaging across multi-cloud environments, these capabilities help you surface root causes, automate remediation where possible, and keep AI costs in check:
Agentic Platform
Delivers observability insights to AI agents where engineers work, enabling automated guidance and actions across the stack.
Session replay with AI
AI identifies friction points in user sessions, so you don’t have to scrub through recordings.
OpenTelemetry
Supports OpenTelemetry as a universal standard for collecting traces, metrics, logs, and other signals across services.
AI and Agentic Monitoring
Monitors model and agent interactions in real time to control accuracy and costs.
Summary
Best for SREs, platform teams, and developers building cloud-native apps that need to connect performance with user experience and business outcomes.
Pricing
View pricingFree
$0 / monthly
- 100 GB data ingest
- Automatic logs obfuscation
- Unlimited basic users
- One free full platform user
- Access to 50+ capabilities
- Data retention
Standard
$10/first user, $99/additional user (maximum of 5) / monthly
- Limited to 5 full platform users
- Ticketed support availability
- 2 business days support response SLA
- SAML single sign-on
Pro
$349/user (annual commitments), $418.80/user (monthly pay as you go) / monthly
- Unlimited full platform users
- Commitment options
- 2-hour critical initial support response SLA
- Data Plus eligibility
- Optional: Full consumption pricing with no user licenses
Enterprise
Contact Sales / monthly
- Everything in Pro plus:
- FedRAMP Moderate and HIPAA eligibility with Data Plus
- Priority ticket routing
- 1-hour critical initial support response SLA
- Optional: Full consumption pricing with no user licenses
