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The New Standard in Product Analytics

About Heap Analytics

Heap Analytics is a product analytics platform that autocaptures the entire digital experience for every user, with no engineering required. It serves product managers, growth teams, and digital teams, helping them understand customer journeys and improve conversion, retention, and user experience.

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Key Features

To see how it helps, teams get end-to-end visibility into user journeys, with automated data capture, governance, context, and AI-driven signals:

Autocapture

A single snippet captures the entire digital experience of every user on every platform — no engineering needed.

Complete Data Governance

The dataset is the most complete on the market, governed and organized for maximum usage.

Session Replay

Integrated session replay provides full context on every user action, helping identify why and where to fix.

Illumination with AI Insights

Advanced data science alerts you to key moments of friction and opportunity in the digital experience.

Summary

Best for product, growth, and digital teams looking to map end-to-end journeys and quantify the impact of changes on conversion and retention.

Plans and prices as listed on heapanalytics.com as of Sep 24, 2026.

Free

N/A / N/A

  • Core analytics charts
  • Unlimited enrichment sources
  • Guides integrations
  • 6 months data history
  • SSO

Growth

N/A / N/A

  • All features in Free
  • AI Powered Assistant
  • Unlimited users & reports
  • Chart customization
  • CSV exports
  • 12 months data history
  • Email support

Pro

Custom Session Pricing / N/A

  • All features in Growth
  • AI Powered Assistant
  • Account analytics
  • Engagement matrix
  • Report alerts
  • Session Replay as add-on
  • Standard support

Premier

Custom Session Pricing / N/A

  • All features in Pro
  • AI Powered Assistant
  • Data warehouse integration
  • Behavioral targeting
  • Session Replay as add-on
  • Unlimited projects
  • Advanced user permissions
  • Dedicated CSM
  • Standard support
  • Region specific storage

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