- Starting price
- $49/mo
- Website
- usersnap.com
About Usersnap
Usersnap is a product feedback platform that consolidates user feedback, research, and decision-making in one place. It serves product, design, and engineering teams seeking to capture evidence, analyze root causes, and plan aligned improvements to accelerate impact.
Key Features
Teams collect user input across the development lifecycle and turn it into evidence. This is how they convert feedback into aligned roadmaps and prioritized work:
In-app Feedback Surveys
Run in-app user feedback surveys, capture feature requests, and conduct research with templates from industry experts; targeting improves response quality.
AI-assisted Triage
Categorize incoming feedback with AI, surface trends, test hypotheses, and surface actionable solutions.
Guided Scoring & Prioritization
A structured scoring process helps teams evaluate opportunities, connect context with feedback items, and prioritize work.
Connected Workflows & Stakeholder Alignment
Link discoveries, analyses, and actions into shared roadmaps to align teams and accelerate delivery.
Summary
Best for product teams, design teams, and engineering teams across the development lifecycle.
Pricing
View pricingPlans and prices as listed on usersnap.com as of Sep 22, 2026.
Starter
$49 / month
- Screen capture widgets
- Basic metadata
- Opportunity board
- Announcements
Growth
$109 / month
- Feedback & support menu
- Channels
- Reply follow-ups
- AI sentiment sensor
Professional
$189 / month
- Customer request portal
- Error console logs
- Behavioral targeting
- Segment identification
Premium
Starts from $369 / month
- Custom branding
- Mobile SDK
- Multi-lingual translations
- Roles & permissions
Enterprise
Custom pricing available / annually
- Premium security and support
- Onboarding session
- Single-Sign-On
- API access
