About Chatbase
Chatbase is the complete platform for building and deploying AI support agents for your business. It serves organizations that want automated, accurate customer interactions powered by language models, enabling scalable support without requiring extensive technical expertise.
Key Features
Chatbase helps non-technical teams build, deploy, and manage AI agents that answer questions, access external systems, and take actions for customers, with governance and security baked in:
Build & Deploy Agent
Train an agent on your business data, configure the actions it can take, then deploy it for your customers.
Agent Solves Customers’ Problems
The agent answers questions and can access external systems to gather data and take actions.
Refine & Optimize
The platform supports ongoing improvements to agent performance over time.
Route Complex Issues to a Human
When needed, issues are escalated to human agents to ensure resolution.
Summary
Best for customer support teams, product support desks, and operations teams needing scalable, secure AI-assisted customer interactions.
Pricing
View pricingFree
$0 / per month
- Limited access to models
- 50 message credits/month
- 400 KB per AI agent
- Embed on unlimited websites
- AI agents get deleted after 14 days of inactivity on the free plan.
Hobby
$32 / per month, $384 billed annually
- Everything in Free
- Access to advanced models
- 1,500 message credits/month
- 5 enabled AI Actions per AI agent
- 20 MB per AI agent
- Integrations (Zendesk, WhatsApp, and more)
- API access
- Basic analytics
Standard
$120 / per month, $1,440 billed annually
- Everything in Hobby
- 10,000 message credits/month
- 10 enabled AI Actions per AI agent
- 40 MB per AI agent
- Auto retrain agents
Pro
$400 / per month, $4,800 billed annually
- Everything in Standard
- 40,000 message credits/month
- 15 enabled AI Actions per AI agent
- 60 MB per AI agent
- Advanced analytics
- Sources suggestions
- Tickets as a source
Enterprise
Let's Talk
- Everything in Pro
- Higher limits
- Priority support
- SLAs
- Success manager (CSM)
- SSO
