- Website
- wootric.com
About Wootric
Wootric is modern experience management software for CX teams. It collects NPS, CSAT, and CES data across the customer journey and surfaces ML-driven insights to help organizations improve retention and advocacy.
Key Features
CX teams measure the customer journey and translate feedback into action with real-time analysis and cross-source visibility:
Metrics collection & benchmarking
Capture NPS, CSAT, and CES data across critical journey points to benchmark performance.
ML-driven qualitative insights
Real-time topic and sentiment analysis to explain the factors behind scores.
Unified feedback across sources
Consolidate feedback from multiple sources for a single, shareable view of customer sentiment.
Actionable dashboards & workflows
Share insights with stakeholders and trigger follow-ups integrated with your systems of record.
Summary
Best for CX teams, customer-success and product/marketing ops aiming to improve retention, engagement, and advocacy.
Pricing
View pricingPlans and prices as listed on wootric.com as of Sep 24, 2026.
Professional
Not specified / Not specified
- Act on one journey point for your business
- Track a single metric: Choose between NPS, CSAT, or CES
- Leverage multiple delivery channels: Web app, Mobile app, Email, Link, Intercom Messenger
- Auto-categorize feedback themes
- Trigger surveys via Intercom, Zendesk, Freshdesk, and Mixpanel
- Up to five seats
- Self-service support
Growth
Not specified / Not specified
- Solutions for multiple CX journey points
- Leverage multiple delivery channels: Web app, Mobile app, Email, Link, Intercom Messenger, SMS
- Auto-categorize feedback themes
- Trigger surveys from any integration partner
- Up to 10 seats
- Premium support
- Advanced survey targeting
Voice of the Customer
Not specified / Not specified
- Get every world-class feature included in our Growth plan PLUS: CXInsight™
- Text and sentiment analytics
- Import and analyze feedback from any source
- Custom dashboards and reporting
