About Gainsight
Gainsight is a Customer Retention Platform that gives your people and AI agents the context to act at the right moment, so you can retain and grow more customers. Built for customer success, revenue, and product teams, it ties customer context to actionable work to protect renewals and drive expansion.
Key Features
For teams focused on protecting revenue and expanding accounts, Gainsight ties customer context to actions and workflows that scale:
Agent Studio
Create your own agents and workflows with your customer context already wired in.
Pre-built apps and agents
Use ready-to-work components without starting from scratch.
Atlas renewal service
Gainsight experts and agents run renewals at scale, so you get the outcome without having to staff the motion.
Risk scoring and actions
Turn every signal into scored risk and the right action.
Summary
Best for customer success managers, revenue operations teams, and product managers focused on retention and expansion.
