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The Future of Engagement

About Community

Community is a unified Rich Messaging platform that lets you reach audiences across SMS, MMS, WhatsApp, Apple Messages, and RCS from a single dashboard. It serves brands, creators, and marketing teams aiming to engage fans directly, grow their audiences, and tailor conversations with AI-powered tools.

Community screenshot

Key Features

It helps teams reach people where they are, manage conversations at scale, and extract value from AI-assisted messaging, all while fitting into your existing tech stack:

Rich Messaging Channels

Unifies SMS, MMS, WhatsApp, Apple Messages, and RCS in one place so campaigns stay coordinated across channels.

Grow Your List

Tap-To-Text URLs and website popups drive new numbers; supports List Imports to bulk-upload contacts.

AI Message Generator

Drafts messages and templates to speed outreach while keeping your brand voice.

Integrations & Developer Tools

APIs and webhooks connect to your stack; prebuilt integrations plus Campaign Surveys and Audience Analytics.

Summary

Best for marketing teams, entertainment and sports brands, and creator communities seeking multi-channel engagement and audience growth.

Plans and prices as listed on community.com as of Sep 24, 2026.

Small Business

Contact for pricing / N/A

  • Dedicated 10DLC Phone Number
  • Two-way messaging
  • Community Numbers
  • Ensured Compliance (TCPA)
  • Member opt-in/opt-out management
  • Web + iOS app access
  • Standard Reporting & Insights
  • One-Time Number Import
  • Insight Reporting
  • Zapier integrations
  • 5 platform admin roles

Mid Market

Contact for pricing / N/A

  • Everything in Small Business
  • AI Summaries & Message Generator
  • Message Flow Automations
  • Campaign Scheduling
  • Message Response Clustering
  • Integrated External Forms
  • API Access
  • Data Downloads
  • Custom Member Data Import
  • Outbound Webhooks
  • Custom Signup Form
  • Ongoing Number Imports
  • Campaign Surveys
  • Advanced Onboarding & Training
  • Premier Support

Enterprise

Contact for pricing / N/A

  • Everything in Mid Market
  • SSO
  • White-glove onboarding & Training
  • Dedicated support team

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