About Customer
Customer is an AI-powered marketing automation platform designed to orchestrate cross-channel messaging. It serves marketers at brands looking to leverage first-party data to personalize communications and drive engagement.
Key Features
Key capabilities enable data activation, journey orchestration, and analytics:
Data & integrations
Collect and route your first-party data to all the tools you use to drive growth.
Journeys
Craft and automate messages with unmatched flexibility and customization.
Insights & analytics
AI-powered insights and analysis surface learnings and new areas of opportunity.
Summary
By consolidating data, activation, and messaging in one platform, it enables teams to design data-driven journeys, deliver consistent customer experiences across channels, and derive actionable insights to optimize campaigns.
Pricing
View pricingEssentials
$100 / per month
- 5k profiles (people + objects)
- 1 million emails per month
- 2 object types
- Email and community support
- Ad audience sync
- Visual workflow builder
- Basic data integrations
Premium
$1,000 / per month
- Everything in Essentials, plus:
- Custom profile volume & pricing
- Custom email volume & pricing
- 10 object types
- Premium chat & email support
- 90-day onboarding support
- HIPAA Compliance*
- Premium data integrations
Enterprise
Contact for pricing / Let's talk
- Everything in Premium, plus:
- Our best pricing on profile & email volume
- Priority technical support
- Migration support*
- Dedicated Customer Success Manager*
- Dedicated hardware
- Audit logging & data governance
- Dedicated Technical Implementation Specialist*
- Shared Slack channel*
