How much does Tidio cost?

Tidio offers the following paid plans: Starter ($24.17 / mo.), Growth ($49.17 / mo.), Plus ($300 / mo.).

What are the best alternatives to Tidio?

Top alternatives to Tidio include: Crisp, Front, Help Scout, Intercom, Plain.

Tidio

AI Customer Service Agent

About Tidio

Tidio is an AI-powered customer service platform that blends an AI agent with live chat and help desk tools to scale support while preserving a human touch. It targets SMBs and growing brands seeking scalable, trusted customer service and faster resolutions.

Key Features

In practice, teams manage a hybrid mix of AI-powered responses and human support to handle common questions while preserving the brand voice. It’s built for SMBs and growing brands that need scalable, trustworthy customer service:

Lyro AI Agent

Train Lyro AI on verified data sources to keep responses reliable and brand-voiced; in practice it resolves about 80% of chats in a 10,000-chats-per-month sample.

Help Desk

Turn messy workflows into organized support with an intuitive interface, smart AI features, and native integrations.

Flows & Proactive Automations

Build flows to capture leads, close sales, and book calls—even when you’re offline—using Flows and Lyro Smart Actions; automation can cover up to 67% of conversations.