- Starting price
- $45Per month, per workspace
- Pricing
- Free plan
- Website
- crisp.chat
About Crisp
Crisp is an all-in-one business messaging platform that gathers teams, conversations, data, and knowledge in one place. It serves businesses of all sizes handling customer interactions across channels, aiming to augment the customer experience with AI-assisted workflows and an omnichannel inbox.
Key Features
In practice, teams use Crisp to manage support, sales, and customer success from a single workspace, reducing context switching and speeding responses:
Omnichannel Inbox
Consolidates conversations from multiple channels into a single agent-facing inbox for streamlined responses.
AI Agents
Deploy AI agents to assist with responses, triage conversations, and gather context for human agents.
AI Workflows Builder
Create and manage AI-driven workflows to automate tasks like routing, knowledge retrieval, and routine responses within Crisp.
Flat Pricing
Transparent pricing structure designed to lower the cost per agent and simplify budgeting.
Summary
Best for customer-support, sales, and customer-success teams that want a single inbox, AI-assisted routing, and a shared knowledge base.
Pricing
View pricingPlans and prices as listed on crisp.chat as of Sep 24, 2026.
Free
$0 / Forever
- Website chat widget
- 2 seats included
- No AI credits included
- Shared inbox
- Mobile applications
- Chat SDKs
- Contact form
- E-Commerce integrations
- Push notifications
Mini
$45 / Per month, per workspace
- Shared email inbox
- 4 seats included
- Around 90 automated conversations
- $5 included AI credits
- Shortcuts
- Chat triggers
- Private notes
- Custom email domain
- Unlimited data retention
- Internal search
Essentials
$95 / Per month, per workspace
- Customer data management
- 10 seats included
- Around 450 automated conversations
- $25 included AI credits
- Omnichannel inbox
- Workflow automation builder
- Omnichannel AI Chatbot
- Knowledge base
- Analytics
- Routing rules & Assignment
Plus
$295 / Per month, per workspace
- AI-First Support Suite
- 20+ seats included (and more)
- Around 1350 automated conversations
- $75 included AI credits
- Unlimited Task automations
- Ticketing system
- 100+ integrations
- White labelling
- Enhanced rate limits
- Advanced analytics
Enterprise
Unique pricing / Custom
- Dedicated onboarding
- Personalized SLA
- Enhanced rate limits
- Custom features
- Team training
