Marketing built for the AI era
Customer Engagement
- Unified Customer Data Platform
- Multichannel Orchestration
- Smart Personalization
Best Sprinklr Alternatives in 2026
9 top Customer Engagement tools you can use instead of Sprinklr, with pricing and key features.
Sprinklr
The Definitive AI-Native Customer Experience Platform
- Unified Agent Desktop
- Omnichannel Routing
- AI Agent Platform
- Knowledge Base Platform
Sprinklr alternatives
Customer Engagement Platform
Customer EngagementPaid plans
- Cross-Channel Orchestration
- AI-Powered Decisioning
- Real-Time Personalization
The Ultimate All-in-One Customer Engagement Platform
Customer EngagementFrom $8.5 / month
- 1:1 Personalization
- Automated Campaigns
- Autonomous AI Agents for Engagement
The Future of Engagement
Customer EngagementPaid plans
- Rich Messaging Channels
- Grow Your List
- AI Message Generator
AI-Powered Customer Engagement Platform
Customer EngagementFrom $100 / monthlyAI
- Audiences & Segmentation
- Journeys & Orchestration
- Personalization & AI
AI Customer Engagement Platform for Real-Time, Personalized Experiences
Customer EngagementFrom $99 / monthlyAI
- Real-time AI decisioning
- Unified customer context
- Nova Agents
The Agentic Customer Engagement Platform
Customer EngagementFrom $199 / per monthAI
- Analytics & Insights
- Cross-Channel Marketing
- Web & App Personalization
The World's Leading Customer Engagement Platform
Customer EngagementFree plan available
- Journeys
- Segmentation
- Personalization
Behavioral AI infrastructure
Customer EngagementAI
- Real-time inference
- Self-supervised foundation models
- Personalization across surfaces
Frequently Asked Questions
What is Sprinklr?
Sprinklr is a Customer Engagement tool: The Definitive AI-Native Customer Experience Platform. Key features include Unified Agent Desktop, Omnichannel Routing, AI Agent Platform and Knowledge Base Platform.
Are there free alternatives to Sprinklr?
Yes. OneSignal has a free plan.
Which Sprinklr alternatives are paid-only?
CleverTap: From $8.5 / month. Customer.io: From $100 / monthly. Iterable: From $99 / monthly. MoEngage: From $199 / per month.