Give your customer experience a human touch
Customer ServiceFree plan availableAI
- Omnichannel Inbox
- AI Agents
- AI Workflows Builder
Best Thena Alternatives in 2026
6 similar tools you can use instead of Thena, with pricing and key features.
Thena
AI customer support for B2B teams
- Connect B2B channels
- Auto-triage and routing
- Customizable boards and role-based controls
- Build knowledge base
Thena alternatives
Customer-first service — powered by AI, designed for humans
Customer ServiceFrom $25/seat/mo / monthlyAI
- Shared Inbox
- Ticketing
- AI Agent
Simple Customer Service Software and Education
Customer ServiceFree plan available
- AI-assisted drafting and summarization
- Account-level context
- Snooze
Customer Messaging Platform
Customer ServiceFrom $0.99 / per Fin outcomeAI
- Fin AI Agent
- Helpdesk integration
- Unified suite experience
B2B support platform for Slack, MS Teams and Discord
Customer ServiceFrom $35 / month
- AI-Powered Support Engine
- Multi-Channel Integrations
- Conversation Consolidation & Insights
AI-Powered Customer Service Platform
Customer ServiceFrom $19 / annualAI
- AI Agents
- Ticketing
- Messaging and Live Chat
Frequently Asked Questions
What is Thena?
Thena is a Customer Service tool: AI customer support for B2B teams. Paid plans start from $29 / annually. Key features include Connect B2B channels, Auto-triage and routing, Customizable boards and role-based controls and Build knowledge base.
Are there free alternatives to Thena?
Yes. Crisp and Help Scout have a free plan.